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When it comes to traditional pay-TV service the majority of us are still shelling out, but we're wondering how you feel about what you're getting in return. Let it all out, can you sit back and flip through channels / VOD / DVRed programming without a care in the world, does just looking at the c

3 years ago 0 Comments
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Those looking for an answer to the cable or satellite question may want to turn their eyes to a recent survey by Beta Research Group, suggesting the latter group is more satisfied with their TV provider. The numbers are 72% answering \"satisfied\" for satellite compared to only 62% for digital cable,

6 years ago 0 Comments
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While Verizon and T-Mobile shared honors in a customer service survey just two months back, it was regional carrier Alltel snagging most of the gold in a recent J.D. Power and Associates survey of wireless call quality. Reportedly, said carrier was able to take the \"sole or partial top spot in three

6 years ago 0 Comments
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After breaking things down as best we could this week, we noticed a flood of comments from critical HD consumers about the quality (or lack thereof) of their HD service. Of course, it's impossible for us to take a look at each provider out there and assess just how wonderful (or not) its deliveranc

6 years ago 0 Comments
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Another day, another award; yep, it's business as usual for the folks over at T-Mobile and Verizon. Vocal Laboratories' most recent quarterly \"SectorPulse\" survey has found that the US' second and fourth largest carriers take top honors for quality of customer service, receiving \"A\" grades in both c

6 years ago 0 Comments
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They may not be offering the Lobster 700, but Virgin Mobile's US outpost can lay claim to one thing: they've bested all of their peers in J.D. Powers' latest survey of prepaid services through national carriers and MVNOs. The survey of 4,000 current customers measured satisfaction with call quality,

8 years ago 0 Comments