T-Mobile tackles lousy customer service with 'Team of Experts'
It's promising that you'll talk to the same people whenever you need help.
Samsung’s new care center is meant to improve customer service
The site even has competitors' devices on hand to compare user friendliness.
Uber tests 24/7 support hotline with its most frequent customers
It's also testing expert support within the app's chat.
Newegg to offer customer support via Facebook Messenger
It's one of the first retailers to jump on the Messenger bandwagon.
Apple opens a Twitter account to answer your tech problems
Got a question? Tweet @AppleSupport.
Apple rumored to overhaul its Genius Bar, add 'Concierge' service
Apple is reportedly readying substantial changes to how it runs its Genius Bar support service in-...
Carrier IQ gives its remote smartphone diagnosing tool a global release
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Apple buying land for expansion in Austin, Texas
In May of this year, Apple worked with local and state officials in Texas to secure an economic de...
Microsoft launches AnswerDesk online, brings tech support to your basement apartment
Love getting others to fix your computer, but hate the nuisance of putting on pants and leaving y...